ORCID: https://orcid.org/0000-0002-0361-6797
Google Scholar: https://scholar.google.com/citations?user=PEOIE-8AAAAJ&hl=en
Research Gate: https://www.researchgate.net/profile/Selim_Ahmed7
Researcher ID: C-2132-2013
Dr. Selim Ahmed is an Associate
Professor and Head of Business School, World University of Bangladesh.
Previously he worked at the International University of Agadir
(Universiapolis), Morocco as an Assistant Professor. He received his Ph.D. in
Business Administration and Master of Management degree from International
Islamic University Malaysia (IIUM). His PhD title was “Lean Six Sigma and Its Effect on Quality Performance in Malaysian
Hospitals”
Dr. Ahmed has published several books, chapters,
and many articles in the top peer-reviewed journals. He is the Consulting
Editor for Hospital Topics (Taylor & Francis), Guest
Editor for Transnational Corporations Review (Taylor
& Francis), Associate Editor for Iranian
Journal of Management Studies (publish by University of Tehran) and Article
Editor for Sage Open (Sage Publishing). He is the editorial
advisory board member for International Journal of Business and Systems
Research, IIUM Journal of Case Studies in Management, Indian
Journal of Finance and Banking, International Journal of Accounting
& Finance Review, QOR Newsletter, International
Journal of Operations Management, American
International Journal of Supply Chain Management and others.
Dr. Ahmed has
reviewed 215 manuscripts for 63 peer-reviewed journals (Scopus
& Web of Science). According to the Publons 2020 rankings, Dr.
Ahmed was the Top Global Reviewer in the area of
Behavioral Sciences (Rank 2), Organizational Behavior (Rank 2),
Healthcare Management (rank 3) Business & Economics (Rank 5),
Quality Management (Rank 6) and Business Management (Rank 8).
In 2018, he received the “Top Peer Reviewer Award” from Publons. In
2015, he received the “Best Paper” award from 12th Academy for Global
Business Advancement (AGBA) Conference, Kuantan, Malaysia.
Dr. Ahmed is
the “Chief of Marketing Plan & Moderator” of 4th Global
Conference on Creating Value, 2021
Organized by University of South Florida, USA. He was the “Secretary” for 12th International
Symposium on the Analytic Hierarchy Process (ISAHP, 2013), Malaysia. He
was invited by many higher educational institutes to conduct training, workshop,
and lecture on research methodology, data analysis, and other topics in
Malaysia, Morocco, Canada, Kuwait and Bangladesh. His
research area includes Quality Management, Service Management, Healthcare
Management, Organizational Behavior, Human Resource Management &, etc.
Sufi, T. and Ahmed, S. (2021). Surviving
COVID-19 Crisis by New Business Models: A Case Study of the Indian Restaurant
Industry. In Handbook of Research on Entrepreneurship, Innovation,
Sustainability, and ICTs in the Post-COVID-19 Era (pp. 301-316). IGI
Global.
Ahmed, S. (2018). Integration of Lean and Six Sigma Methodology to Improve
Quality Performance in Healthcare Organisation. In Understanding Six Sigma: Concepts, Applications
and Challenges (pp. 99-122),
New York, Nova Science
Publishing, Inc.
Ahmed, S. and Uzir, E. R. (2010). Measuring Consumer-Based Brand Equity: Sportswear
Market in Malaysia. LAP LAMBERT Academic Publishing, Saarbrucken, Germany, ISBN: 9783838390208
Ahmed, S. (2010). Ranking of Motivational Factors by Employees and
Managers: A Malaysian Case Study. LAP LAMBERT Academic Publishing, Saarbrucken, Germany, ISBN:
978-3838379272
Ahmed, S., Mohiuddin, M., Rahman, M., Tarique, K.M. and Azim, M. (2022). The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality. Journal of Islamic Marketing. Vol. 13 No. 9, pp. 1829-1842. (Indexing at Scopus Q2, ABDC & Web of Science IF = 3.2, Publisher: Emerald). DOI: 10.1108/JIMA-11-2020-0346
Paraman, P., Annamalah, S.; Vlachos, P., Ahmed, S., Balasubramaniam, A., Kadir, B., Raman, M. and Hoo, W.C. (2022). Dynamic Effect of Flow on Impulsive Consumption: Evidence from Southeast Asian Live Streaming Platforms. Journal of Open Innovation: Technology, Market and Complexity, Vol. 8 No. 4, pp. 212 (Indexing at Scopus Q1, Elsevier). DOI: 10.3390/joitmc8040212
Ahmed, S., Hawarna, S., Alqasmi, I., Mohiuddin, M., Rahman, M.K. and Ashrafi, D.M. (2022). Role of Lean Six Sigma approach for enhancing the patient safety and quality improvement in the hospitals. International Journal of Healthcare Management, pp.1-11. DOI: 10.1080/20479700.2022.2149082 (Indexing at Scopus Q2, ABDC, ABS & Web of Science IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2022.2149082
Hawarna, S., Ahmed, S., Alqasmi, I., Ashrafi, D. M., Rahman, M. K., & Paraman, P. (2023). The Intricate Relationship of Employee Engagement and Lean Approach toward Quality Improvement of the Public Hospitals. Hospital Topics, Online Published (Indexing at Scopus Q3, Publisher: Taylor & Francis). DOI: 10.1080/00185868.2023.2192995
Paraman, P., Annamalah, S., Chakravarthi, S. K., Pertheban, T. R., Vlachos, P., Shamsudin, M. F., Kadir, B., How, L. K., Hoo, W. C., Ahmed, S., Leong, D. C. K. & Singh, P. B. K. R. S. (2023). A Southeast Asian Perspective on Hotel Service Robots: Trans Diagnostic Mechanics and Conditional Indirect Effects. Journal of Open Innovation: Technology, Market, and Complexity, Vol. 9, No. 2, 100040. (Indexing at Scopus Q1, Publisher: Elsevier). DOI: 10.1016/j.joitmc.2023.100040
Annamalah, S., Paraman, P., Ahmed, S., Dass, R., Sentosa, I., Pertheban, T. R., Shamsudin, F., Kadir, B., Aravindan, K. L. Raman, M., Hoo, W. C., Singh, P. (2023). The role of open innovation and a normalizing mechanism of social capital in the tourism industry, Journal of Open Innovation: Technology, Market, and Complexity,Vol. 9, No. 2, pp. 100056. (Indexing at Scopus Q1, Publisher: Elsevier). https://doi.org/10.1016/j.joitmc.2023.100056
Annamalah, S., Paraman, P., Ahmed, S., Pertheban, T.R., Marimuthu, A., Venkatachalam, K.R. and T., R. (2023). Exploitation, exploration and ambidextrous strategies of SMES in accelerating organisational effectiveness. Journal of Global Operations and Strategic Sourcing, Online Published (Indexing at Scopus Q2, ABDC, ABS & Web of Science, Publisher: Emerald). DOI: 10.1108/JGOSS-08-2022-0090
Sarkar, S.M., Dhar, B.K., Fahlevi, M., Ahmed, S., Hossain, M.J., Rahman, M.M., Gazi, M.A.I. and Rajamani, R. (2023). Climate change and ageing health in developing countries. Global Challenges, Vol. 7 No. 8, pp. 2200246 (1 of 8) (Indexing at Scopus, Web of Science Q1, IF = 4.9, Publisher: Wiley). DOI: 10.1002/gch2.202200246
Paraman, P., Annamalah, S., Ahmed, S. and Baharein, K. (2023). Unveiling the Nexus: Disentangling the Impact of Touch Screen Frequency in Electronic Media on Amplifying Control Perception, Elevating Psychological Ownership, and Igniting Intentions to Reuse Payment Services. International Journal of Human–Computer Interaction, pp.1-17, Online Published (Indexing at Web of Science Q1, IF = 4.7, Scopus Q1, & ABDC, Publisher: Taylor & Francis). DOI: 10.1080/10447318.2023.2261733
Alqasmi, I. and Ahmed, S. (2023). Mediating role of nurse job enjoyment and participation in medical affairs on quality of patient care in Saudi hospitals. The TQM Journal, Online Published (Indexing at Scopus Q1, ABDC, ABS & Web of Science, Publisher: Emerald). DOI:10.1108/TQM-04-2023-0119
Ahmed, S., Islam, R. and Al Asheq, A. (2023). Analysis of employee motivation in the service and manufacturing organisations: the case of a developing economy, International Journal of Business and Systems Research. Vol. 17 No. 3, pp. 309-325 (Indexing at Scopus & ABS, Publisher: Inderscience Publishers) DOI: 10.1504/IJBSR.2022.10039933
Ahmed, S., Islam, R., Ashrafi, D. M., Alqasmi, I., Choudhury, M. M., Rahman, M., & Dhar, B.K. (2023). Effects of Lean and Six Sigma Initiatives on Continuous Quality Improvement of the Accredited Hospitals. International Journal of Healthcare Management. Online Published (Indexing at Scopus Q2, ABDC, ABS & Web of Science, IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2023.2255424
Ahmed, S., Alqasmi, I., Ashrafi, D. M., Choudhury, M. M., Rahman, M. K., & Mohiuddin, M. (2023). Determining the intention to use app-based medicine service in an emerging economy. International Journal of Healthcare Management. Online Published Indexing at Scopus Q2, ABDC, ABS & Web of Science IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2023.2198186
Ahmed, S., Al Asheq, A., Ahmed, E., Chowdhury, U. Y., Sufi, T. & Mostofa, M. G. (2023). The Intricate Relationships of Consumers’ Loyalty and their Perceptions of Service Quality, Price and Satisfaction in Restaurant Service, The TQM Journal, Vol. 35 No. 2, pp. 519-539. (Indexing at Scopus Q1, ABDC, ABS & Web of Science, Publisher: Emerald). DOI: 10.1108/TQM-06-2021-0158
Ahmed, S., Hawarna, S., Alqasmi, I., Ashrafi, D. M., & Rahman, M. K. (2023). Mediating role of lean management on the effects of workforce management and value-added time in private hospitals. International Journal of Lean Six Sigma. Vol. 14 No. 5, pp. 1035-1054. Online Published (Indexing at Scopus Q1, ABS & Web of Science, IF = 4.0, Publisher: Emerald). DOI: 10.1108/IJLSS-05-2022-0102
Ahmed, S., Mohiuddin, M., Rahman, M., Tarique,
K.M. and Azim, M. (2021). The impact of Islamic Shariah compliance on customer
satisfaction in Islamic banking services: mediating role of service
quality. Journal of Islamic Marketing. Vol. ahead-of-print No. ahead-of-print.
Ahmed, S., Manaf, N.H.A. and Islam, R. (2021).
Assessing top management commitment, workforce management, and quality performance
of Malaysian hospitals. International Journal of Healthcare Management, Vol.
14, No. 1, pp.236-244.
Ahmed, S., Islam,
R. and Al Asheq, A. (2021). Prospective Customers’ Behavioural Intention
towards Islamic Microfinance Services in Bangladesh. Institutions and Economies, Vol. 13, No. 2, pp. 101-123.
Ahmed, S., Choudhury, M.M., Ahmed, E.,
Chowdhury, U.Y. and Al Asheq, A. (2020). Passenger satisfaction and loyalty for
app-based ride-sharing services: through the tunnel of perceived quality and
value for money. The TQM Journal. Vol. ahead-of-print No. ahead-of-print.
Islam, R., Ahmed, S., Rahman, M. and Al Asheq,
A. (2020). Determinants of service quality and its effect on customer
satisfaction and loyalty: an empirical study of private banking sector. The
TQM Journal. Vol. ahead-of-print No.
ahead-of-print.
Ahmed, S. (2019). Integrating DMAIC approach of
Lean Six Sigma and theory of constraints toward quality improvement in
healthcare. Reviews on environmental health, Vol. 34,
No. 4, pp.427-434.
Ahmed,
S., Abd Manaf, N.H. and Islam, R. (2019). Effects of Six Sigma initiatives in Malaysian private
hospitals. International Journal of Lean Six Sigma, Vol. 10, No. 1, pp. 44-57.
Tanu, D.R., Ahmed, S. and Latif, W.B. (2019).
Assessing customer-based brand equity and brand competitiveness of an
electronic company in Bangladesh. Journal of Research in Marketing, Vol.
10, No.1, p.758 -765.
Khan, M.R., Latif, W.B., Ahmed, S. and Hira,
M.A. (2019). Practices of Islamic Ethics in the Electronics Industry in
Bangladesh: A Study on Minister Hi-Tech Park Electronics Ltd. International
Journal of Islamic Business & Management, Vol. 3, No. 1,
pp.1-13.
Ahmed,
S., Abd Manaf, N.H. and Islam, R. (2018). Effect of Lean Six Sigma on quality performance in
Malaysian hospitals. International Journal of Health Care Quality
Assurance, Vol. 31 No. 8, pp.
973-987.
Ahmed,
S., Abd Manaf, N.H. and Islam, R. (2018). Measuring Lean Six Sigma and quality performance for
healthcare organizations. International Journal of Quality and Service
Sciences, Vol. 10, No. 3, pp.
267-278.
Tanu, D.R., Ahmed, S. and Latif, W.B. (2018).
Measuring Customer-Based Brand Equity and Brand Competitiveness: An Empirical
Study of Minister Brand in Bangladesh. Journal of International
Business and Management, Vol. 1, No. 3, pp.1-14.
Ahmed,
S., Tarique, K.M. and Arif, I. (2017).
Service quality, patient satisfaction and loyalty in the Bangladesh healthcare
sector. International Journal of Health Care Quality
Assurance, Vol. 30 No. 5, pp.
477-488.
Ahmed,
S., Abd Manaf, N.H. and Islam, R. (2017), "Measuring quality performance between public and
private hospitals in Malaysia", International Journal of Quality and Service
Sciences, Vol. 9 No. 2, pp.
218-228.
Ahmed, S., Islam, R. and Mohiuddin, M. (2017).
Service quality, Shariah compliance and customer satisfaction of Islamic
banking services in Malaysia. Turkish Journal of Islamic Economics, Vol.
4, No. 2, pp.71-82.
Latif, W.B., Ahmed, S., Mahmud, S., Jalil, M.A. and Suchana, S.U.A. (2017).
Prospects and Constraints of Tourism
Sector in Bangladesh: An Analysis.
International Journal of Ethics in Social Sciences, Vol.
5, No. 2, pp. 73- 81.
Aliyu, S., Muhammad, A.D. and Ahmed, S. (2017). Entrepreneurship Development in Polytechnics: A study of Students’ ,Motivation in Federal Polytechnic Bauchi, Nigeria. Bayero Journal of African Entrepreneurship Studies, Maiden Edition,
June 2017. (Published from Bayero University,
Kano)
Islam, R., Ahmed, S. and Tarique, K.M., 2016.
Prioritisation of service quality dimensions for healthcare sector. International
Journal of Medical Engineering and Informatics, Vol. 8, No. 2,
pp.108-123.
Abdul Rahman, R., Muhammad, A.D., Ahmed,
S. and Amin, F. (2016). Micro-entrepreneurs’ intention to
use Islamic micro-investment model (IMIM) in Bangladesh. Humanomics, Vol. 32 No.
2, pp. 172-188.
Masud, M.M., Ahmed, S., Rahman, M. and Akhtar,
R. (2016). Measuring psychological effects and internet addiction towards
academic performance of tertiary students in Malaysia. International
Journal in Business and Technology, Vol. 9 No. 1, pp.991-1002.
Islam, R., Ahmed,
S. and Razak, D.A. (2015).
Identifying the gaps between customer expectations and perceptions on service
quality dimensions of Islamic banks in Malaysia. International Journal of Quality and Service
Sciences, Vol. 7, No. 4, pp.
424-441.
Ahmed, S. and Rahman, M. (2015). The effects of
marketing mix on consumer satisfaction: A literature review from Islamic perspective. Turkish
Journal of Islamic Economics, Vol. 2, No. 1, pp.17-30.
Zulkarnain, K., Ahasanul, H. and Selim, A.
(2015). Key success factors of online food ordering services: an empirical
study. Malaysian institute of Management, Vol. 50, No.
2, pp.19-36.
Muhammad, A.D., Aliyu, S. and Ahmed, S. (2015).
Entreprenuerial intention among Nigerian university students. American
Journal of Business Education (AJBE), Vol. 8, No. 4,
pp.239-248.
Ismail, A. and Ahmed, S. (2015). Employee
perceptions on reward/recognition and motivating factors: A comparison between
Malaysia and UAE. American Journal of Economics, Vol. 5
No.2, pp.200-207.
Islam, R. and Ahmed, S. (2014). Do managers and
employees perceive motivating factors differently in Malaysia? International
Journal of Business and Systems Research, Vol. 8 No. 1,
pp.72-90.
Ahmed, S. and Masud, M.M. (2014). Measuring
service quality of a higher educational institute towards student
satisfaction. American journal of educational research, Vol. 2
No. 7, pp.447-455.
Ahmed, S., Manaf, N.H. and Islam, R. (2013).
Effects of Lean Six Sigma application in healthcare services: a literature review. Reviews
on environmental health, Vol. 28 No. 4, pp.189-194.
Hazilah Abd Manaf, N., Ahmad,
K. and Ahmed,
S. (2013). Critical
factors of service quality in a graduate school of Malaysia. International Journal of Quality and Service
Sciences, Vol. 5 No. 4, pp.
415-431.
Ahmed, S. and Islam, R. (2012). Students'
Perception on Library Service Quality: A Qualitative Study of IIUM
Library. Journal on Educational Psychology, Vol. 6, No.
2, pp.19-29
| SL | Collaboration & Membership Name | Type | Membership Year | Membership Expire Year |
|---|---|---|---|---|
| 1 | Asia Pacific Journal of Public Health | Reviewer | 2020 | |
| 2 | BMC Public Health | Reviewer | 2019 | |
| 3 | BMC Health Service Research | Reviewer | 2019 | |
| 4 | International Journal of Lean Six Sigma | Reviewer | 2018 | |
| 5 | Business Process Management Journal | Reviewer | 2020 | |
| 6 | TQM Journal | Reviewer | 2020 | |
| 7 | Internet Research | Reviewer | 2017 | |
| 8 | PLOS ONE | Reviewer | 2019 | |
| 9 | Environmental Quality Management | Reviewer | 2021 | |
| 10 | Performance Improvement Quarterly | Reviewer | 2021 | |
| 11 | International Journal of Health Planning and Management | Reviewer | 2020 | |
| 12 | Health Policy and Technology | Reviewer | 2020 | |
| 13 | Journal of Hospitality and Tourism Management | Reviewer | 2020 | |
| 14 | Computers in Human Behavior | Reviewer | 2016 | |
| 15 | Journal of Cleaner Production | Reviewer | 2017 | |
| 16 | Journal of Non-Profit and Public Sector Marketing | Reviewer | 2019 | |
| 17 | International Journal of Healthcare Management | Reviewer | 2019 | |
| 18 | Production and Planning Control | Reviewer | 2019 | |
| 19 | Total Quality Management and Business Excellence | Reviewer | 2017 | |
| 20 | International Journal of Operations Management | Editorial Advisory Board Member | 2020 | |
| 21 | International Journal of Entrepreneurship & Development Studies | Editorial Board Member | 2018 | |
| 22 | QOR Newsletter, Canada | Editorial Advisory Board Member | 2020 | |
| 23 | International Journal of Accounting & Finance Review | Editorial Board Member | 2020 | |
| 24 | Indian Journal of Finance and Banking | Editorial Board Member | 2020 | |
| 25 | Operations Management (Cambridge Scholars Publishing) | Editorial Advisory Board Member | 2018 | |
| 26 | IIUM Journal of Case Studies in Management | Editorial Advisory Board Member | 2018 | |
| 27 | International Journal of Business and Systems Research | Editorial Board Member | 2018 | |
| 28 | American International Journal of Supply Chain Management | Associate Editor | 2021 | |
| 29 | Jurnal Sistem dan Manajemen Industri | Associate Editor | 2018 | |
| 30 | SAGE Open | Article Editor | 2020 | |
| 31 | Transnational Corporations Review (Taylor & Francis) | Guest Editor | 2020 | October 2021 |
| 32 | Hospital Topics (Taylor & Francis) | Consulting Editor | 2020 |
| SL | Award Title | Award Type | Year | Country |
|---|---|---|---|---|
| 1 | Bronze Medal | IIUM Research, Invention Exhibition | 2013 | Malaysia |
| 2 | Excellent Researcher Award (Nominated) | 2nd International Academic and Research Excellence Awards | 2020 | India |
| 3 | Best Paper Award | 12th Annual World Congress, Academy for Global Business Advancement (AGBA) | 2015 | Malaysia |
| 4 | Top Peer Reviewer Award | Publons | 2018 | UK |
| SL | Certificate Title | Institution | Year | Country |
|---|---|---|---|---|
| 1 | How to respond to reviewers' comments | Researcher Academy (Elsevier) | 2020 | Netherlands |
| 2 | How your research can make an impact on society | Researcher Academy (Elsevier) | 2020 | Netherlands |
| 3 | Excellence in Business Education – The ACBSP Accreditation | ASBM University | 2020 | India |
| 4 | Accreditation and Rankings | QS –I.GAUGE | 2020 | India |
| 5 | Converting from face-to-face delivery to online delivery | ACBSP | 2020 | USA |
| 6 | How to Prepare & Support Learners & Instructors | Innovative Educators | 2020 | USA |
| 7 | Moodle 3.5 Basics – 4 Weeks | Moodle | 2018 | Australia |
| 8 | Course Learning Outcome Revision and Mapping | ACBSP | 2020 | USA |
